Douglas VW Only VW Dealer In Nation To Receive Dual Awards
There are many VW dealerships across our great country that tout all their regional awards and achievements. However, it is quite rare and more specifically quite an honor to be recognized as the only VW dealership in the entire country to be recognized for a distinction. In 2012, Douglas Volkswagen was awarded membership in both the Wolfburg Crest Club and the Customer First Club. Only 50 VW dealerships are honored with Wolfburg Crest Club membership status and only 23 VW dealerships are honored with Customer First Club Award recognition. The most eye-opening statistic in all of this is the following: Douglas VW is the only one out of 617 VW dealerships in the country to be awarded membership in both clubs.
To earn membership in the Wolfburg Crest Club, a dealership must deliver outstanding service and have met the highest Volkswagen standards for sales and service. For entry into the Customer First Club, you must be chosen through your customer’s ratings in a customer experience survey. Specifically, in 2012 Douglas VW was the #1 ranked VW NJ dealership and the #9 ranked nationally across all genres of the VW Customer Experience: New Cars, Pre-Owned and Service. Not only is it a privilege to win 2012 Customer First Club membership because it’s decided by our valued customers but also because it’s the 2nd year in a row that Douglas VW has been awarded this distinction. When you factor in that the Customer First Club Award has only been in existence for two years, the 1000 batting average of Douglas VW winning Customer First Club status is truly exceptional.
You can purchase an automobile like the exceptional 2013 VW Jetta Hybrid at any VW dealership. You can get your vehicle serviced by a mechanic anywhere. What separates one automotive dealership or service center and the next? The customer experience. A lot of VW dealerships heap praise upon themselves with words but here at Douglas VW, we let our accolades speak for themselves. Where else? Only at Douglas!